Frequently asked questions
Are your products authentic?
- Our liquors are 100% supplied by authentic suppliers. We have the best products at the best price.
How can we buy your products?
- You can buy directly from our website and receive your parcel at your door after 1 hour. Or else, you can visit one of our physical stores in Victoria.
Can I change my orders?
- For a change of mind or mistakenly ordering the wrong products we do NOT allow refunds or exchange.
Can I order in bulk?
- Definitely. If you're looking at placing a large order, please contact us via firstname.lastname@example.org.
How much is shipping cost?
- 1-hour Delivery: flat rate of $10 (selected suburb)
- Standard Delivery: flat rate of $12 (selected suburb)
- For more details, please check Shipping Policy for more information. If there are any queries not covered, please shoot us an email at email@example.com.
How can I track my shipping status?
- You will receive automatic email and SMS updates as your order progresses.