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Information Questions

Frequently asked questions

Are your products authentic?
  • Our liquors are 100% supplied by authentic suppliers. We have the best products at the best price.
How can we buy your products?
  • You can buy directly from our website and receive your parcel at your door after 1 hour. Or else, you can visit one of our physical stores in Victoria.
Can I change my orders?
  • For a change of mind or mistakenly ordering the wrong products we do NOT allow refunds or exchange.
Can I order in bulk?
  • Definitely. If you're looking at placing a large order, please contact us via feedback@matthewsliquor.com.au.
How much is shipping cost?
  • 1-hour Delivery: flat rate of $10 (selected suburb)
  • Standard Delivery: flat rate of $12 (selected suburb)
  • For more details, please check Shipping Policy for more information. If there are any queries not covered, please shoot us an email at feedback@matthewsliquor.com.au.
How can I track my shipping status?
  • You will receive automatic email and SMS updates as your order progresses.

Information About us

Contact us for any questions